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Privacy notice

How Equity & General Financial Services Limited handles information you send through this site.

Last updated September 2026

Who the controller is

Equity & General Financial Services Limited, 2 Charterhouse Mews, London, EC1M 6BB. Registered in England 03314593, authorised and regulated by the Financial Conduct Authority, firm reference number 474163. Securo is a programme name of that firm and is not a separate entity.

The information we collect

Your name, firm, email address, telephone number and anything you tell us about the business in a form. We use it to respond to your enquiry and, if you go on to join the programme, to run it.

The valuation and readiness tools calculate in your browser, and the figures and answers you enter stay on your device. If you tell us your results in a form or on a call, we hold them with your enquiry.

The lawful basis

Legitimate interests, which here means responding to a business enquiry you made of us, and, where you tick the consent box, your consent to us contacting you about the programme. You can withdraw that consent at any time by replying to any message or emailing steven.bates@eandgfs.com.

Who sees it

Equity & General staff working on the programme, and our hosting and email providers acting on our instructions as processors. We do not sell data, and we do not pass your enquiry to any other adviser, network or consolidator.

How long we keep it

Enquiries that do not lead to an arrangement are deleted within 24 months. Where an arrangement follows, records are kept for the periods our regulatory obligations require.

Cookies

This site sets no advertising or tracking cookies.

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Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Email steven.bates@eandgfs.com.

If you are not satisfied with how we have handled it, you can complain to the Information Commissioner’s Office at ico.org.uk.

Talk to Steven Bates about Securo

Steven Bates, Director of Advisory at Equity & General, takes the first call with every adviser. Ring him on 020 8396 0486 or send a short note about your firm.